Last updated: October 10, 2025

At Eureka, operated by Whatnot Retail LLP, we are committed to maintaining transparent, fair, and competitive pricing for all our products. This Pricing Policy outlines how our product prices are determined, displayed, and managed across our website and partner platforms.

 

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1. General Pricing Information

• All prices displayed on our website are in Indian Rupees (INR) and are inclusive of all applicable taxes, unless stated otherwise.
  
  

• Product prices are subject to change without prior notice based on market conditions, supplier costs, promotional campaigns, or other commercial considerations.
  
  

• The price applicable at the time of purchase (i.e., when the order is placed and confirmed) will be honored for that specific transaction, even if the price changes later.
  
  

 

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2. Discounts, Promotions, and Offers

• From time to time, Eureka may offer discounts, promotional pricing, or limited-time deals.
  
  

• Such offers are subject to specific terms and conditions mentioned on the respective product or campaign page.
  
  

• Promotional discounts cannot be combined with other ongoing offers, coupon codes, or loyalty benefits unless explicitly stated.
  
  

• We reserve the right to modify, withdraw, or cancel any promotional offer without prior notice.
  
  

 

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3. Pricing Errors

• While we make every effort to ensure accurate pricing, errors may occasionally occur due to technical or human oversight.
  
  

• In case of an incorrect price being listed:
  
  

• If an order has not yet been processed, we will notify you of the correction and give you the option to proceed with the updated price or cancel your order.
  
  

• If an order has already been processed and charged, we will contact you to either issue a refund for the difference (if you were overcharged) or offer you the option to cancel the order for a full refund (if you were undercharged).
  
  

 

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4. Third-Party Platform Pricing

• Our products may also be sold through authorized e-commerce platforms such as Amazon, Flipkart, and others.
  
  

• Prices on third-party websites may vary due to independent pricing policies, platform fees, or promotional strategies beyond our direct control.
  
  

• However, all authorized sellers are required to adhere to Eureka’s official MRP and pricing guidelines issued by Whatnot Retail LLP.
  
  

 

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5. Price Matching

• At present, Eureka does not offer price matching against competitors or other online retailers.
  
  

• We continuously strive to provide the best possible value through regular offers and seasonal discounts.
  
  

 

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6. Taxes and Additional Charges

• The prices displayed on the website are inclusive of GST (Goods and Services Tax).
  
  

• Any additional delivery fees, packaging costs, or payment gateway charges (if applicable) will be displayed transparently at checkout before payment confirmation.
  
  

 

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7. Invoicing and Receipts

• Every purchase made through the Eureka website will be accompanied by a valid tax invoice issued by Whatnot Retail LLP.
  
  

• The invoice will include product details, price breakdown, applicable taxes, and total amount paid.
  
  

• Digital invoices will be sent to your registered email ID once the order is processed.
  
  

 

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8. Acceptance of Policy

By placing an order on our website, you acknowledge and agree to the terms outlined in this Pricing Policy.
We reserve the right to update or modify this policy at any time without prior notice. The latest version will always be available on our website.

 

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9. Contact Us

For any questions or clarifications regarding pricing, promotions, or billing, please contact us:

• Email: service@whatnot.in
  
  

• Phone: +91 18008909989
  
  

• Address:
  Whatnot Retail LLP
  2nd Floor, 1-2-17 Gagan Mahal Rd,
  Himayatnagar, Hyderabad, Telangana – 500029